If you’ve encountered a water quality issue with the Thika Water and Sewerage Company (THIWASCO), there are several ways to report it promptly:Tenders Kenya+2Facebook+2World Bank+2
📞 Contact THIWASCO Directly
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Toll-Free Number: 0800 724 948
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Mobile Numbers: +254 720 418 444 / +254 701 053 637
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Email: info@thikawater.co.ke
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Website: www.thikawater.co.keThika Water & Sewerage Company Ltd+1Thika Water & Sewerage Company Ltd+1
You can also visit their Contact Page to fill out an online complaint form.Thika Water & Sewerage Company Ltd
🏢 Visit Their Offices
If you prefer to report the issue in person, THIWASCO has several offices:Instagram+5Thika Water & Sewerage Company Ltd+5Tenders Kenya+5
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Head Office: Along Haile Sellasie Road, Thika
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Town Office: Thika Bazaar, 1st Floor, along Kenyatta Highway
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Gatuanyaga Office: Near Muguga Stage
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Witeithie Office: Near ACK Church WiteithieThika Water & Sewerage Company Ltd+1Thika Water & Sewerage Company Ltd+1
💬 Reach Out via Social Media
THIWASCO maintains an active presence on social media platforms:
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Facebook: Thika Water and Sewerage Company Limited – Thiwasco
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Instagram: @thiwasco
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X (formerly Twitter): @thika_waterTenders Kenya+6Facebook+6Facebook+6X (formerly Twitter)
You can send them a direct message detailing your concern.
📝 Provide Detailed Information
When reporting, ensure you include:
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Your Full Name
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Contact Information: Phone number and/or email address
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Location: Exact address or area where the issue is occurring
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Nature of the Issue: Describe the water quality problem (e.g., discoloration, odor, taste)
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Date and Time: When you first noticed the issue
Providing detailed information will help THIWASCO address the problem more effectively.